March 7-11, 2023

Anaheim, CA USA

COVID-19 Health & Safety

Updated February 23, 2022:

Informa Markets’ New Hope Network is committed to safely gathering the natural and organic industry at Natural Products Expo West in Anaheim, March 8-12, 2022.

We will continue to monitor and adjust our plans and health protocols as necessary. The information below is as of January, 2022 and is subject to change as we receive guidance from the CDPH, state and local health authorities, the Anaheim Convention Center, the CDC and WHO, and we will provide regular and timely updates to help the community best prepare for Expo West. Click here for a list of Health and Safety FAQs.

It was recently announced that California has lifted its mask mandate for indoor spaces in California. To ensure the health and safety of our industry, New Hope Network has made the decision to continue the mask requirement for all participants of Natural Products Expo West 2022 while indoors at the Anaheim Convention Center (ACC), Marriott, and Hilton

We are continuing to require proof of vaccination OR negative COVID-19 test for all participants of Natural Products Expo West 2022.

Please feel free to contact your account manager or our client services team at [email protected]. Thank you for your continued support, trust and patience and we look forward to seeing you all in Anaheim.

Informa AllSecure:
Our Commitment to Your Safety

The event will be organized in accordance with Informa AllSecure health and safety standards. 

Cleaning & Hygiene

Under Informa AllSecure standards, Expo West will facilitate cleaning and hygiene through the following processes:

Enhanced Cleaning in High Traffic Areas

All cleaning practices have been thoroughly enhanced to ensure we are exceeding standards for disinfecting and hygiene with an increased focus on key touchpoints including high-traffic areas, handles and rails, restrooms, food and beverage areas, information desks and conference and meeting rooms.  

NPEW will be deploying electrostatic disinfection systems on a regular basis to sanitize the show floor and Show Management Service Areas such as Registration, Sales, Show Office and Information Desks. 

All chemicals are regularly reviewed and renewed to ensure they are of highest quality in fighting against viruses while maintaining a HACCP compliant food safe environment. 

The collection and removal of waste will be increased, and receptacles will be continuously disinfected throughout the show. There will also be an increased number of waste management attendants throughout the campus area.  

Personal Hygiene

All of the venue’s high contact surfaces will be disinfected continuously throughout the day. Hand sanitizer will be conveniently placed throughout the facility. 

Enhanced Cleaning on the Show Floor

The show floor aisle carpet will be removed entirely to maintain more effective aisle cleaning throughout the day. 

Exhibitor booth cleaning services will be available in the Exhibitor Services Kit (ESK) and will include top to bottom sanitization of booths.  

Exhibitors will adhere to a new set of sampling regulations which will be enforced by Show Management and the California Department of Health.   

Sampling Regulations

Sampling is a critical and core component of the Natural Products Expos and we’ve been working closely with local authorities to ensure we’re able to return to sampling in a safe and productive manner. 

Moving forward in partnership and compliance with the California Health Department, we will require open samples (prepared or cooked) to be served in individual portions and will require gloves, a facemask, hairnet, a sneeze guard or food cover, and hand washing and sanitation kits. Attendees will be able to stop and sample at each booth – they may remove their mask, consume the exhibitors product, then immediately put their mask back on to engage with the brand and learn more about product offerings.

Most of these guidelines carry over from our previous policy and we’ll be working closely with the health department for their implementation to ensure the continued health and wellness of our community.

We’re all in this together and we must rely on each other to create the safest and most productive environment possible. View our Sampling Regulations

Physical Distancing

Under Informa AllSecure standards, Expo West will facilitate physical distancing through the following processes:

Limited-Contact Registration

NPEW will be working with our registration provider to ensure registration does not require direct contact with a NPEW representative. 

We encourage everyone to register online prior to the event to ensure the onsite experience is streamlined.   

Crowd Density Standard (CDS)

NPEW will apply crowd density standards, in accordance with local and state authorities’ guidance, to control the density of the show floor and community gathering spaces and allow for appropriate physical distancing.  

Ambassadors will be deployed throughout the event to monitor flow of traffic and mitigate key density points to support physical distancing.  

Chairs will be distanced in conference sessions with reduced capacities for all rooms. 

Physical Contact

Through new technology measures, NPEW will minimize contact and lines during the digital badge process for on-site.   

All aspects of the event, including floor plans and aisle widths, room capacities, service providers and their practices, conference scheduling and special events and receptions will be reviewed to ensure that we are providing the highest level of safety and comfort for our community.  

NPEW will continue to implement and enforce the registration qualification process to maximize interactions with the highest quality of attendees while maintaining crowd density standards. 

 NPEW encourages sharing information digitally by connecting through the NPEW mobile app rather than exchanging business cards to limit physical contact. 

Food and Beverage

Food and beverage services will be modified to minimize contact and restrict any self-servicing .  

Protect and Detect

Under Informa AllSecure standards, Expo West will facilitate required health protocols and assistance through the following processes:

Personal Protective Equipment (PPE)

Masks are required for all participants of Natural Products Expo West 2022 while indoors. Masks will be provided for those who do not have one. 

For the safety of all attendees and staff, Natural Products Expo West is not able to accommodate any exceptions to the indoor mask policy. Anyone who is unable or unwilling to attend Natural Products Expo West due to this policy is encouraged to attend Natural Products Expo Virtual, the show’s official virtual platform, in which attendees will have the ability to request meetings with virtual and in-person exhibitors, view products and content within the virtual platform, as well as attend virtual tours and education sessions. More information can be found at

First Aid

There will be an increased number of First Aid stations and first responders throughout the event. These efforts will continue to be in coordination with local authorities and medical personnel.  

Informa AllSecure FAQs

Informa AllSecure is the approach we are taking to enhancing the health and safety standards in place at Informa events following COVID-19.

From exhibitors to sponsors, speakers, visitors and journalists, those who come to our events come to connect, learn, know more and do more business, effectively and safely.

The standards and practices that make up Informa AllSecure are designed to provide confidence that at every Informa event, we are striving to provide the highest standards of safety, hygiene, cleanliness, and quality.  

Informa AllSecure is based on a set of event industry standards, called All Secure.

The All Secure industry standards were developed collaboratively by a group including industry associations UFI, AEO and SISO, event organizers Informa, Reed Exhibitions and Clarion, a range of event venues, suppliers and with input from health, government, and local authorities.

Informa AllSecure is the way these industry-wide All Secure standards are being applied to Informa events.  

You can expect to see that health and safety is a priority and that a range of measures are in place to ensure everyone involved is able to enjoy a safe, hygienic, productive, and high-quality organized event experience.

As a starting point, Informa AllSecure events will be run according to the guidance of government or official authority guidance, and according to any venue-specific regulations. In addition, all Informa AllSecure events follow ten key commitments around hygiene, physical distancing, and protection & detection, with additional measures in place where relevant and practical.  

No environment or space inside or outside of the home can ever be 100% safe.

At controlled event gatherings like Informa events and through Informa AllSecure, we have put in place a comprehensive range of enhanced standards that make the health and safety of everyone who attends a priority.

Through measures such as enhanced deep cleaning before, during and after events, non-contact registration, distancing and crowd management, and the deployment of screening and requirement of protective equipment, we are striving to provide the highest standards of safety, hygiene and cleanliness, and to ensure that following COVID-19, our customers, partners and colleagues can connect, learn, know more and do business effectively, safely and with confidence.

We are contacting all participants before the event to let them know what to expect at the event and how to prepare. Upon arrival, signage will be displayed throughout the venue to remind everyone of the enhanced health and safety measures that are in place, and our expectations of all visitors.

We are also using technology to reduce the need for physical contact, for example, connecting via mobile app rather than exchanging business cards, and actively managing visitor flow to ensure physical distancing can be maintained.

The above information is subject to change as we continue to track this situation and receive guidance from the CDPH, state and local health authorities, the Anaheim Convention Center, the CDC and WHO, and we will provide regular and timely updates to help the community best prepare for Expo West.



If you have further questions or concerns, contact us at [email protected].